We are experiencing many abandoned checkouts due to error / bug from Shopify Payments when customers want to use iDEAL local payment method! It says ‘payment_method_unavailable’ even though the payment method is avaialbe and available through shopify payments. Store is based in UK as sells to Netherlands customers.
I 100% have iDEAL enabled in shopify payments , and it worked before so i don’t know why customers are now getting this error!!
Is anyone else experiencing this?
Please someone from Shopify Payments team help!!
Here’s a screenshot of the error in abandoned checkouts
expanded:
here’s a screenshot showing that i worked previously.
ideal is enabled in my shopify payments as you can see below
