Sometimes we have cases where the customers send us their own shipping labels for fulfilling orders. This is generally when they want the product delivered sooner than the shipping options we offer.
We are wondering if we can formalizing this by adding a new shipping option specifically for customers that want to use their own labels. It could be an option with free shipping and titled “Use My Own Label” (my = customer’s), with the option description having instructions on how to send the merchant the label and a reminder that the order would go out by standard shipping if a valid label is not sent.
We are informally having this with our existing shipping option settings, where using the customer’s label would override the expectations of the selected shipping option (since its timeframe is moot when there’s a faster label), but we would like thoughts on making this arrangement a separate shipping option.