I marked an order as fulfilled and now I do not see the option to create a shipping label, is there a way to create one after fulfilling an order
Topic summary
A user marked an order as fulfilled but can no longer see the option to create a shipping label.
Initial Solution Provided:
- Cancel the fulfillment to restore the shipping label option
- Navigate to Orders → select order → click ellipsis (…) in Fulfilled section → Cancel fulfillment
- After canceling, the “Create shipping label” button should reappear
- Step-by-step screenshots were provided to guide the process
Current Status:
A follow-up indicates the cancel fulfillment option may have been removed from the interface, leaving the issue unresolved. The thread remains open with no alternative solution yet provided.
Hey, @Rubycee ! Welcome to Shopify Community!
It is still certainly possible to create a shipping label in your case. Since you fulfilled the order, you’ll need to cancel the fulfillment so the option to create a label reappears. You may do this by following the steps below.
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In your Shopify admin, go to Orders.
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Click the order number of the order in question.
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On the Fulfilled section, click
...or the ellipsis on the upper right-hand corner. -
Click Cancel fulfillment.
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You can then click the button to Create a shipping label.
Speaking of shipping, I thought I’d share a few articles that may help with your shipping strategy. If you ever need ideas on reducing shipping costs or improving the buyer experience in your store by being transparent about shipping costs and timelines, don’t hesitate to take notes from the following blog posts:
- 6 Tips to Reduce Shipping Costs for Small Businesses (2022)
- Shipping Trends: How To Deliver on Your Customers’ Shipping Expectations in 2022
Feel free to post again if you have other questions or concerns!
