Default template won't work properly, because of google tag manager.

Technical Q&A

Topic summary

Main issue: The Shopify default theme does not display correctly when the site is in live/normal mode. The problem is suspected to be caused by Google Tag Manager (GTM) code.

Context/details:

  • GTM (Google Tag Manager) is required to remain enabled; the team cannot remove it.
  • Budget constraint: they cannot hire paid experts and seek a do-it-yourself fix.
  • Evidence: a provided video (central to understanding) shows the site breaking in normal/live mode, while a “Dutch template” renders correctly.

Requested help:

  • Guidance on making GTM work properly without breaking the default theme and without paid assistance.

Status/outcome:

  • No solutions or technical steps shared yet; no code snippets provided.
  • Issue remains unresolved and open, with key questions about GTM-theme conflict mitigation unanswered.
Summarized with AI on January 14. AI used: gpt-5.
1

We built our website, but the default theme won’t show properly when we are in live mode.

They say it is because of Google Tag Manager code.

We need Google Tag Manager to work.

How can we let it work properly without paying expensive experts? We don’t have the money for it.

There is a video where you can see that the website in normal mode won’t work properly, but with the Dutch template, it works fine.