Hi there, where in my Shopify Admin settings can I change this message? Thank you in advance.
Hi @Chuckachucka ,
There are two places where you can look at: first, try in your theme, to do that go to the Shopify Admin > Online Store > Click on the 3 dots next to “Edit theme” and select Edit code, from there do ctrl + shift + f or cmd + shift + f if you are on Mac and look for “The email address is already associated with an account”. If any results show up then you can change the text from there.
If it doesn’t then try the following: Go to the Shopify Admin > Online Store > Click on the 3 dots next to “Edit theme” and select Edit default theme content, from there click on the search icon and try looking for “The email address is already associated with an account”. If it shows a result then edit it from there.
@Chuckachucka it should be in the default theme content,
shopify admin->online store->themes->edit default theme content
Hey @Chuckachucka! Here’s how to change it:
- Go to Online Store → Themes
- Click ⋯ → Edit default theme content (or Edit languages)
- Use the search bar and look for keywords like:
- “already associated”
- “account”
- “reset your password”
- You’ll find the text under Customer accounts / Errors
- Edit the wording there and save
If you don’t see it in the language editor, you can also:
- Go to Edit code
- Open
locales/en.default.json(or your active language file) - Search for the same text and adjust it manually. Hope that helps!


