Hello
I just purchased shopify today and try to add my first product. But I’m not able to success . Every time I facing same error when I try to upload my digital product. Can please help me out?
Error: One or more of your files failed to save. Please try saving again.
Please find the attached screenshot as well.
also link for screenshot: https://drive.google.com/file/d/1ku8XTj0QpPpbf9UqDl3Eq3wlmw55V4z0/view?usp=sharing
2 Likes
Pipit
March 11, 2023, 7:39am
2
Hi,
I have the same problem as you. I tried to upload files several times and tried with different products as well but to no avail
1 Like
Hi,
I have the same problem as you.
1 Like
also having the same problem.
Does anyone talk with the support team?
Seems like an issue of app. I guess you should write to the app support instead.
Hello @kishan04 ,
Have you contacted Digital Downloads app developers? This is probably not a typical issue. They will help you to fix this issue.
Best,
Anastasia
Ryo14
May 7, 2023, 8:14am
8
Hi there,
You can try app Digital Downloads Pro : Deliver digital products easily, including books, pdfs, video, music, license keys and software.
Best Regards.
1 Like
The same issue don’t know how to contact the Shopify app developer. Also, get error when opening digital downloads most times