Disable billing address

Topic summary

A seller of digital products requests the ability to disable billing address collection at checkout.

Key motivations:

  • Only email addresses are needed for digital product delivery
  • Minimizing personal data collection helps with GDPR compliance
  • Reducing required fields could significantly improve conversion rates

Current status:

  • This appears to be a feature request
  • No solution or workaround has been provided yet
  • The issue remains unresolved
Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.

I sell digital products, and I do not need the billing address, just the email address of the buyer. I don’t even want the address since it’s PII and the less data I collect the better, for gdpr purposes. So I would very much like the option to disable the collection of the billing address on checkout! Also this has a significant impact on conversion! So the sooner this would be an option, the better!

1 Like