Discount App that doesn't effect B2B pricing

Shopify Plus
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Topic summary

A Shopify Plus merchant is experiencing an issue where B2B customers receive unintended double discounts—both their pre-configured trade pricing and public promotional discounts stack together.

The merchant has several hundred B2B companies with custom catalog pricing and specific trade discounts per product. When they run public sales using their current ‘Sales & Discounts’ app, B2B customers can purchase at the promotional price and still receive their full trade discount on top.

They’re searching for a discount app that excludes B2B company customers from public promotions while preserving their existing trade pricing structure. A solution appears to have been suggested (though the specific recommendation isn’t detailed in the thread), which the merchant plans to test.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi, we have Shopify Plus and have a few hundred companies on there as well as our normal shop customers.

Each company has catalogues setup with specific trade discounts for certain products. The issue we’ve been seeing is that, with our existing ‘Sales & Discounts’ app, if we discount a product to the general public, our B2B customers can also purchase it - at the discounted rate, with their full trade discount also (double discount!).

So we are trying to find a discount app that doesn’t affect B2B company pricing. I thought it would be a standard feature but having real trouble!

2

That’s perfect, I’ll test it out thankyou