I’m facing DNS issues connecting my Shopify store’s custom domain, even after updating A and CNAME records. My gaming accessories store (focused on GTA San Andreas) is inaccessible, showing a “DNS_PROBE_FINISHED_NXDOMAIN” error—any fixes?
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If you’re having DNS issues connecting your Shopify store to a custom domain, it’s usually due to incorrect DNS settings. Go to your domain provider’s DNS panel and make sure your A record points to 23.227.38.65 and your CNAME record for “www” points to shops.myshopify.com. Remove any old or conflicting records, save the changes, and wait up to 48 hours for DNS propagation. Then verify your domain connection in Shopify under Settings → Domains. If it still doesn’t connect, clear your cache or use a DNS checker to confirm updates.
Another solution you can try is to disconnect and reconnect your custom domain in Shopify. First, remove the domain from your Shopify admin under app Settings → Domains. Then go to your domain provider and confirm your DNS records are correct. After that, reconnect the domain in Shopify using the “Connect existing domain” option. If you’re using a CDN or proxy like Cloudflare, temporarily disable it while connecting the domain to avoid SSL or caching conflicts. Once the connection is verified, re-enable your CDN and check that your SSL certificate in Shopify shows as “Active.”