Domain could not be verified because it was already claimed by another Business Manager account

Hello all,

I’m trying to set up Instagram Shopping and connect it with my Shopify site. However, this popped up (please see screenshots attached). I never used my domain for anything else and I am sure no one has used/is using it since it’s very unique. How do I fix this?

Also, how could I verify the domain and eliminate the “unverified” grey badge in the screenshot?

Thank you so much in advance.

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