Dear All,
I am getting mad and frustrated by tiktok seller center system. I do have clothing shopify store, in the begining when I was testing products, I tried printful, printify, and other dropshipping apps to my shopify store.
After testing, i went with my own clothing (no dropshipping), but i forgot to remove those dropshipping apps from my store.
I am a business seller and my trademark is also owned by me. I starting tiktok shop and synced my products to tiktok shop. that added all the 5 warehouses to my tiktok shop. just after adding products, I got 1 order, ( i don’t know for some reason, tiktok hides the buyer;s information) anyways, i was in the process of setting up my shop in proper way whilst I got the order.
Now the thing is, Shipping was selected: Shipped by Platform, and buyer paid for the shipping.
But because I have multiple warehouses, I cannot create Label, it gives me this error ( Collection method settings are not available to sellers with multiple warehouses. Contact customer support for further assistance.)
and when I go for collection method setting, then it is giving me this headache ( Collection method settings are not available to sellers with multiple warehouses. Contact customer support for further assistance.)
And, there’s no way to delete the warehouses. I don’t know what should I do…
Please can anyone help
I tried to open ticket but it is only giving me options for south east asia countries for customer support, there’s no UK support.