Hi all, I am hoping this is the right place to ask this question as Shopify chat support was unable to help me.
My question is about email notification variables for “Local Delivery”. Specifically, we have set up local delivery which adds two additional fields when the customer selects the Local Delivery option:
When our staff receive the “New order notification” email, these two fields are NOT included in the email, and we would like them to be. I have been experimenting with some of the variables defined in the Notification variables reference page, and haven’t found these two yet: https://help.shopify.com/en/manual/orders/notifications/email-variables
Can anyone confirm if these two values are exposed to the email template and the variable path?
No, my guess is these values are not exposed and Shopify support was clueless. In our case, staff are unable to work off of the email notifications when someone chooses local delivery, so the workaround is to look up the order on the website in those cases. That said, I haven’t looked at this in well over a year, but it doesn’t sound like they’ve changed anything if this question is still being asked. Sorry I didn’t have better news, but if you find something please report it here!
I am using a Flow process to send internal emails when a local delivery order has been placed. I found the following variables for the mobile phone number and delivery instructions attached to the Local Delivery option:
Mobile Phone number: {{fulfillmentOrder.deliveryMethod.additionalInformation.phone}}
