Fake vendor

Topic summary

Multiple users report being scammed by easelayer.co, a fraudulent vendor operating through Shopify. The scam follows a consistent pattern:

How the scam works:

  • Fake advertisements appear on Instagram and other social media
  • Ads redirect to a Shopify-hosted store
  • Customers receive counterfeit or low-quality products that don’t match what was advertised
  • No customer service response or return options available
  • The vendor operates under multiple different names

Reported cases:

  • User 1: Order #4VR3UHA571456789 - received fake products
  • User 2: Paid 999 rupees, scammed
  • User 3: Order #4VR3UHA649606789 - same issue

Red flags identified:

  • Domain less than 2 months old
  • Only Gmail contact (no legitimate business contact info)
  • Multiple similar complaints found online

Recommended action:
Report the merchant to Shopify at their official reporting page under “Fraud” or “Issue with an order.”

The discussion remains open as victims seek resolution and warn others about this ongoing scam operation.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

One of your vendor www.easelayer.co is being using your domain to cheat people by showing fake advertisement through social media .

I have purchase a product from Instagram advertisement www.easelayer.co , which directed me to shopify.com.

Now vendor is cheating people by sending fake product and there is no respond from the vendor . no return option also. They might have created the store for cheating people only. when I search on internet found that similar kind of cheating reported by many people against the company. Now they are showing advertisement by many different names.

Kindly look into it.

Order No 4VR3UHA571456789

Attached order details

1 Like

Hi @bidyut

Sorry to hear about your bad experience. There are a lot of scammers online that use a good platform like Shopify to make a fake stores.

You got some items but low quality and not what you ordered. They do look like scammers: a new store with da omain not even 2 months old,and no contact information except Gmail email which is not enough.

You should report them at https://www.shopify.com/legal/tools/report-an-issue/report-a-merchant under Issue with an order (this may have some issues with the order confirmation link but you try) or just do it under Fraud.

Good luck and stay safe.

Same thing happened today with me

I paid 999.00 rupees for this

Order #4VR3UHA649606789

I also faced the same issue with this vendor