A Shopify store owner is experiencing a persistent 404 error on their gift card product page. The gift card appears in site search results, but clicking it leads to a 404 error instead of displaying the product page.
Troubleshooting steps taken:
Current status:
The issue remains unresolved. The product URL (https://amoandoak.se/products/gift-card) continues showing a 404 error with no page content loading. Multiple screenshots confirm the product settings appear correct in Shopify admin, but the frontend page fails to render. Community members suggest verifying the correct URL is being shared and testing in incognito mode, while also recommending checking if page content is being redirected improperly.
Hej everyone,
I’ve just set up a gift card on my store. https://amoandoak.se
The gift card is showing up in search results on the website, but once you click on it, you get referred back to the Homepage.
This is the product link for the gift card: https://amoandoak.se/products/gift-cards-amo-oak
Appreciate any help
Hej there,
I removed the redirect. This was due to my SEO tool automatically fixing broken links.
Though as of right now, the gift card product page is still not showing.
It’s just showing 404.
Hi @lxurnz
Please further check if you share the correct page URL for the gift card, as when I click to access, it shows a 404 error page.
Your store URL is available to access, except for the gift card page. If you feel uncertain why the gift card is not showing correctly, you can also further test if it is working under incognito mode page, and you can get the real feedback as well, a kind reminder here!
Hej,
that’s the exact issue I’m running into as well. That it shows up in the search on the site, but when you click on it it shows 404.
Though the url is set that way.
Hi @lxurnz
I have double-checked the page content on this URL specifically, as when I attempt to access it, there is no content so far. You may need to verify if the page content is redirected properly. Thank you!
