Gift with Purchase with a Order Value Threshold

Shopify Apps

Topic summary

A merchant is experiencing an issue with their dual promotion setup: a 25% sitewide discount combined with a free gift-with-purchase (GWP) for orders over $200, both using the same promo code through the Giftbox app.

The Problem:

  • When customers qualify for the free gift first (reaching $200), then apply the 25% discount code, their order total drops below $200
  • The free gift remains in cart despite no longer meeting the threshold
  • The gift should be automatically removed when the order value falls below $200 after discount application

Suggested Solution:
A community member recommends trying the “Kite: Discounts and Free Gifts” app, which:

  • Supports automatic discounts with order thresholds (no code needed)
  • Automatically removes free gifts from cart when subtotal falls below the preset threshold after discount is applied
  • Built with native Shopify functionality
  • Used by multiple Shopify Plus stores

The merchant is seeking either an app-based or native Shopify solution to correct this cart behavior.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.
1

Hi there -

I am simultaneously running a 25% off sitewide sale and a free GWP (choice of one of two products) with $200 order. I am using the Giftbox app to support this promotion. Both promotions are attached to the same promo code.

If a client qualifies for the gift before they add the promo code, they are prompted to select a free gift and the item is added to cart. However, if they then add the 25% off promo code and their order falls below $200, the free gift remains in the cart. It is not removed.

Is there a way to correct this experience with an app or with native Shopify functionality?

Thanks in advance!

1 Like
2

Hey there,

You can give “Kite: Discounts and Free Gifts” app a try?
With Kite:

  1. You can set up an Automatic Discount for all orders or you may also set a threshold of order goals for the customer to be eligible for the discount. No hassle for the customer to remember and enter any code, plus you can set up automatic tiers which help in increase the AOV directly.
  2. You can also set up Automatic Free Gifts within Kite. And the Free Gifts feature is designed such that, if after the discount is applied in cart and the subtotal falls below the preset threshold, Kite will automatically remove the Gift product from Cart.

Its designed with native Shopify tech and functions, and multiple Shopify plus stores are already using it.

Here’s the link: KITE App

Hit me up incase you have any more queries.