GitHub Integration - Multiple Accounts

Topic summary

A user is experiencing an issue when attempting to add a second GitHub account to their Shopify store.

When clicking to add a new account, a new window opens but nothing else happens—the integration fails to complete.

The user notes this appears to be a persistent problem, as they’ve found reports of the same issue from over a year ago in the Shopify community forums.

No solution or workaround has been mentioned, and the issue remains unresolved.

Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.

Hi guys! I can’t add a new account Github to Shopify Store. I’ve seen people have the same problem more than a year. https://community.shopify.com/topic/1480461
when I click to add a new account, a new window opens and nothing else happens. (https://prnt.sc/NhhNFmNDuy1b).

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