GMC Account Suspended Due To Policy Violation Broken Landing Page

Shopify Discussion

Topic summary

GMC (Google Merchant Center) suspension for “Broken landing page” affecting a Shopify store’s product links. “Broken landing page” indicates submitted product URLs lead to inaccessible pages, errors, or protected content.

Suggested checks:

  • Verify the website domain in GMC settings (no typos/misspellings) and ensure the site is not password-protected.
  • Confirm products aren’t pointing to a broken subpage and that landing URLs resolve correctly.

Additional troubleshooting:

  • In GMC: Products > All products > select a product > scroll to “Final attributes” to review the exact submitted landing URL.
  • Share the final URL if problems persist for targeted help; one participant suspects password protection is the likely cause.

Current status:

  • No confirmed fix reported by the original poster.
  • Another member experiencing the same issue requested guidance.
  • Discussion remains open with unresolved key question: which specific URL/setting is causing the landing page to be considered broken.

No images or attachments are central to understanding this thread.

Summarized with AI on February 5. AI used: gpt-5.
1

Hi Friends,

I have set up Google Merchant center account for my store

But the Gmc account has been suspended with the following message ( Account suspended due to policy violation: Broken landing page)

Waiting for valuable suggestions.

Thanks in Advance

2

Hi @amine04 ,

My suggestion would be to double check your GMC settings to ensure that you have entered the correct website name. Misspellings could lead to broken landing pages. Also, make sure that your site is not password protected and that you are not directing GMC to a broken subpage on the site.

Hope this helps.

1 Like
3

If you continue to have issues, please share the URL submitted in Google Merchant Center > products > all products > click on the product > scroll to the bottom > final attributes.

However, I’m guessing it’s what @Bluesoft_Design suggested, ie password.

1 Like
4

Hi @amine04

I would like to know how did you solve this issue, I am experiencing the same issue, would you like to assist me ? Please

Your reply would be extremely appreciated
Thank you,
Mahavonjy Z.