Go back

Technical Q&A
1

I was messging with a expert agent just now

. How do I go back to them?

2
  1. Log In to Shopify Admin: Go to your Shopify Admin panel.
  2. Help Center: Click on “Help” or “Shopify Help Center” in the bottom-left corner of the screen.
  3. Contact Support: Look for the option to contact Shopify Support or view your recent support interactions.
  4. Find Your Conversation: If your chat history is saved, you should be able to find your previous messages or request to continue the conversation with the expert agent.

If you don’t see the previous conversation, you may need to start a new chat or contact Shopify Support and mention that you were speaking with an expert agent, providing any relevant details they might need to assist you.