My Google Ads Account has been suspended since the day I tried to create my first ad for policy issues. After hiring two different people to find the cause, and multiple reviews, the issue persists. The response from google is that the issue is with a linked or formerly linked account. I also have gone over everything multiple times and cannot find anything wrong. Google is extremely frustrating as they won’t tell you what the issue actually is. I would love some direction!
Topic summary
A Google Ads account was suspended immediately upon attempting to create the first ad due to unspecified policy violations. Google’s response indicates the issue stems from a linked or formerly linked account, but provides no specific details about what’s wrong.
Troubleshooting efforts:
- Hired two different professionals to diagnose and resolve the issue
- Submitted multiple appeals/reviews to Google
- Manually reviewed all potentially linked accounts (Google Ads, Business Profiles, Search Console, Analytics, Merchant Center)
- No problematic accounts or violations identified
Current status:
The suspension remains unresolved. A community member suggested following a step-by-step guide for fixing suspended Google Ads accounts as an alternative approach. The core frustration centers on Google’s lack of transparency about the specific policy violation or problematic linked account.
Hello Diamond, sorry to hear you are suspended.
So if Google says it is due to linked accounts, have you check these accounts, such as other Google Ads accounts, Google Business Profiles, Google Search console, Google Analytics and Google Merchant Center?
Absolutely. I hired professionals twice to fix things, all to no avail.
If you have no lingering accounts, then that is most likely not the issue. Give the following guide a try: https://support.google.com/google-ads/community-guide/250291354/fixing-a-suspended-google-ads-account-a-step-by-step-guide?hl=en