Hi there. I’ve spent hours trying to update my Shopify starter site according to googles misrepresentation suspension but with no luck. I’ve asked Google numerous times to elaborate more and they just generically respond, not pointing me to where the issues are exactly.
Could someone take a look at my site and help me out? www.kadoshlife.com
The first one confuses me the most. Is that the product images url? The Shopify cdn?
There was a problem identified with your website. Update your entire website to provide a useful and transparent shopping experience for customers.
Make sure your website meets the following requirements
- Your website should have a domain name that matches the uploaded domain name
- Your entire website shouldn’t have any broken links
- Your website shouldn’t contain any placeholder images or text
- The product details and categories should match those that you provide in your product data
- Your website shouldn’t contain generic information and shouldn’t miss crucial information about products
Does this apply for shopping ads as well? Because printful themselves wrote an article on how to sell print on demand products with Google merchant shopping with printful.
https://www.printful.com/blog/getting-started-with-google-shopping
The policy I shared is for Google Shopping. Just read the first comment on the article they shared, the reply to me sends a clear message. No comments = is agreeing.
Who would you want to believe?
A clear policy from Google. I say clear, from my perspective 15+ years experience.
Or a 3rd party trying to sell you something, that contradicts a policy?
There is nothing wrong with selling a product or service, but not being truthful or not commenting on policies, is to me trying to silence the issue.
I think I will write an article about this as I find, all these printful articles damaging to merchants who don’t know better. Or are confused about the policies. I run an honest business, and hate to see others just avoid answering honest questions, just to silence the issue.
I’m running a faith-based company so I want to maintain integrity and obey policies. We’re all called to.
I’m going to personally reach out to printful and talk to them about it.
That would be great if you wrote an article on the subject. Some of googles policies are a bit generic at times and hard to understand because of it. But I see why since there are so many different business scenarios.
There are probably thousands of stores that are unaware using POD in Google merchants is not allowed and have their accounts at risk.
Feel free to link your article here if you’re allowed. I’d like to read more into it if you write about it.
I’d appreciate if you could elaborate more because I’m having a really hard time getting clarification from others from printful including their own support staff.
I tried in a printful group for their feedback and it quickly escalated into a lofty argument by a couple people. I think the issue is that a lot of people do not like how generic Google’s policies are.
Let me know when you write that article.
Hello @BrandonL1 Google has always been very vague with policies, in my opinion it is designed so that whatever they do, the rule applies. And it is also designed in a way so they are not liable for lawsuits. It’s sad I know. I would love for Google to be transparent, but the sad reality is, it’s not.
The category for custom products, and it’s policy clearly state if you sell for example furniture, and you have lots of options, you can not stock every single option. In these cases you would stock the most common products, and not all its variants.
You can’t apply 1 rule to another as they are inheritaly different.
You can read: https://support.google.com/merchants/answer/7162856?hl=en-GB
Please note, whenever someone says something, it is an opinion based on the policy. As is my opinion, all my replies, is my interpretation of the policies.
I never say someone is wrong unless it is clear in the policy. For example submitting wrong availability status, there is a right and wrong.
For POD, it is my opinion, and the opinion of my collegues on the Google Ads community that POD is not allowed.
I also have official communication with Google that states, products must be stocked.
So if your products are stocked, you are good.
