Helloo , so i downloaded shopify to see how it was and everything , i got a store created and everything under those two days of free trial , but on the second day of the free trial ,i deleted everything from shopify and even deactivated my store ! I got charged a dollar after i canceled it even tho i still had to cancel it and it said i don’t have any plans to pay ! so if you can figure out why im getting charged a 1$ before then charge me 30$ next month ! is their anyway from your side you can help or cancel this?
Topic summary
A user signed up for Shopify’s free trial and created a store. On the second day of the trial, they deleted their store content and deactivated the account.
Despite canceling before the trial ended and having no active payment plan, they were charged $1. They’re concerned this charge may lead to a $30 monthly charge next month.
The user is seeking:
- An explanation for the unexpected $1 charge
- Assistance canceling any pending charges or subscriptions
- Confirmation that no future charges will occur
This appears to be an unresolved issue with no responses yet from support or other community members.