Gpay

Shopify Discussion
1

Hello, I have a question about the Gpay button. It appears inconsistently across different devices, particularly on iOS. For instance, the Gpay button displays on some iOS devices, but not on others. Another problem is that the devices the product detail page displays only apple pay without the Gpay button while the shopping bag page has all three button (Apple pay, Gpay and checkout) displayed. It seems to be inconsistent. I contacted the Help Center, and they informed me that this behavior depends on the browser version and the device’s software updates. This seems inconsistent and random, as we have no control over these factors.

  1. Is there any way we can ensure that the Gpay button displays consistently across all devices?

  2. Is there a way to identify patterns or specific devices that determine when the Gpay button appears? Is there a way to find it through coding or the website setting?

2

It’s an algorithmic process to scale for billions of customers and device/os/browser combos.

This is something to embrace unless you got a budget to burn trying to make your own stack.

Think it through, you asking to force Gpay etc to show even for ineligible devices or to users who won’t even use that method of payment.

The kind of dynamic checkout button that displays to your customers depends on the following factors:> > - your payment settings> - whether Shop Promise is active, which will prioritize Shop Pay over other checkouts> - the customer’s browser> - the customer’s device> - the customer’s personal payment history> > https://help.shopify.com/en/manual/online-store/dynamic-checkout#:~:text=The%20kind%20of%20dynamic%20checkout%20button%20that%20displays%20to%20your%20customers%20depends%20on%20the%20following%20factors

Also see https://help.shopify.com/en/manual/payments/accelerated-checkouts