Hi! We now have to add 10% GST tax to our products.
When i check the box on the product page it only adds GST to the price on checkout
If i lower the product price and check the box on the product page, then the lower price shows and tax is added on checkout.
We just want the product price on the product page to show the price to be inclusive of GST tax.
Thanks
It seems that option doesn’t exist anymore?
The only option there similar is “All prices include tax” which is incorrect as our prices are excluding tax, the tax is only added at check-out.
However, our international customers see the tax applied in check-out BUT ALSO on product pages and collection pages.
This is extremely frustrating. I have spoken to four different support agents, they all claim that the “Dynamic tax-inclusive product pricing” only applies to international customers, as such our Australian customers won’t see tax until they check-out.
This is not only frustrating for our customers (due to tax shock before check-out), it is also causing significant issues with the Google price crawler, as it arrives to our site expecting to find a GST-inclusive pricing, yet that price is only show AT CHECKOUT (not on product landing page).
Does anybody have a solution to this issue?
Hello,
I am having the same issue. Have you been able to come up with a solution to this?
We found a shopify developer on UpWork who modified our website code to add 10% (basically GST) onto all prices on the website. As a result when Google would crawl website there wouldn’t be any issues.
Thank you, I really appreciate the quick response!
Out of curiousity, is your store address in AUS and store currency AUD?
Hi Sophie,
In the products section beside the price, click on more and then slide the bar across on Charges GST
Hi!
In products, beside the price is more
Click more and then slide the tab for charge taxes.
We have some products that don’t have GST so we leave them off
I really hope that helps
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Hi Aands,
This seems to be the best solution I have found. Would you be open to sharing the details of the developer you worked with for this fix?
Best,
Sophie
Hi Aands, any chance you can share the developer you used? Thanks Chris
I have found the answer that will actually fix this:
You need to go to Settings, Markets, Australia, Duties and Import Taxes, under Storefront and Checkout Pricing, change the option to Dynamic (Include Taxes in Product Price), and then it will display correctly.
