Help pausing store

Topic summary

  • Core issue: Merchant on the “Simple” plan wants to pause or deactivate their store but cannot access the usual Admin > Settings path.
  • Context: The standard guidance doesn’t apply to this plan, and the user can’t find documentation explaining how to pause/deactivate on “Simple.”
  • Status: Unresolved; user is seeking specific instructions for pausing or deactivating on the Simple plan.
Summarized with AI on January 2. AI used: gpt-5.

I want to pause my store/potentially deactivate, but the advice to go to settings in the admin section isn’t available when you’re on the simple plan. So I’m unclear on how to do so on this, and there’s no information on how to either.