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Topic summary

A Shopify store owner encountered a display issue where code snippets were visible beneath an upsell feature (“You may also like” section) on product pages. The problem appeared on the Capital theme by Eight Themes.

Key Details:

  • The unwanted code displayed below the product description’s upsell section
  • A screenshot showed the visible code elements affecting the page’s appearance
  • The issue appeared inconsistently across different users’ browsers

Resolution:

  • Initial troubleshooting involved cache clearing suggestions
  • One community member couldn’t reproduce the issue on their end, suggesting a caching or browser-specific problem
  • The store owner ultimately contacted Eight Themes support directly, who successfully resolved the display issue

Status: Resolved through theme developer support.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hi Community,

I need your help. I recently updated my business website and they have an upsell feature I added to the site underneath the product description on the product page. Attached is a screenshot as well as the link to the product page (https://www.ravi-bysteph.com/products/backless-flare-leg-bodysuit-in-brown). You can see where it says “You may also like” the codes are showing on the bottom and it doesn’t look right. How do I fix that? Hope someone can help. I am using the Capital theme by eight themes.

HI @richgirl87

It seems that you resolved the issue already, do you still need any help ?

Best,

Daisy

Hey Daisy, no I have not resolved the issue. If you check the page, it’s still there

Hi @richgirl87

I saw that the issue is not here

Could you please show me where I can found it?

Best,

Daisy

Nope, it’s still there

Hi @richgirl87

That’s weird. I don’t see it from my end

Could you please try to clear the cache to see if it’s gone?

Best,

Daisy

1 Like

Hi Daisy,

Thank you for your help. I reached out to eight themes and they fixed it for me.