HELP

Topic summary

A Shopify account was unexpectedly deactivated less than 24 hours after creation, before the user could complete the setup process.

Key Details:

  • Account created yesterday
  • Became inactive without warning or explanation
  • Setup was incomplete when deactivation occurred

Current Status:

  • User seeking help to understand the reason for deactivation
  • No responses or solutions provided yet
  • Issue remains unresolved
Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

Shopify just made my account inactive out of nowhere and I just made my account yesterday. Can anybody help me to figure out why my account is inactive and I didn’t even finish setting it up all the way

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