How can a UK company receive Shopify payments in USD?

Payments + Shipping & Fulfilment

Topic summary

A UK-registered company operating exclusively in the US market seeks to receive Shopify payments in USD rather than GBP. They currently have a Wise account with US banking details and want payouts directed there to avoid currency conversion, since both their sales and supplier payments are in USD.

Official Response:

  • Changing billing/payout currency requires contacting Shopify Support directly through the Help Center
  • Community forums cannot access account-specific settings or make currency changes
  • Support can be reached via: Help Center → Account → Plans and billing → Get Support

Alternative Solution Suggested:

  • Using Stripe as the payment processor instead of Shopify Payments
  • Stripe supports multi-currency settlement regardless of store location
  • Allows configuring balances and payouts in multiple currencies directly

Status: The discussion remains open with no confirmation of resolution. The user must either contact Shopify Support for currency change approval or consider switching to Stripe for native multi-currency support.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hello,

I am wondering how it is possible to recieve Shopify payments in USD as a UK LTD company.

We only do business within the USA, sell to customers in USD and pay our suppliers in USD.

We have a UK Wise Account, and within that have a US account where we would like our payouts to go.

How do I change my payouts to USD?

Any idea?

Thanks guys

6 Likes
2

Hi, @EcoShop1 .

Thanks for posting to the Shopify Community.

I understand you have a UK LTD business and are looking to receive your payouts in USD. In order to change your billing currency, you’ll need to request this via the Shopify Help Center for our internal team to look into. The reason is, through our community forums we are unable to access account-specific information or authenticate your account here.

To create a support request, please follow the steps below.

How to contact Shopify Support:

  • Log into your store through the Help Center.
  • Select Account > Plans and billing from the topics provided.
  • Scroll down to view our available contact options under Get Support.

For more information, check out our resource on Understanding your Shopify bill.

3

If you have a Stripe account that solution works regardless your store’s location-country, and supports multi currency and many payment methods supported by your Stripe account >> https://lnkd.in/diJN5YcB

Via Stripe, with multi-currency settlement, you can configure your account to accrue balances and get paid out in additional currencies.

6 Likes