How can I cancel my Shopify account?

I found to cancel Shopify account.

1 Like

Greetings, @Anonymous .

Thank you for reaching out and posting this question.

You can cancel your subscription and deactivate your Shopify store at any time under the Plan settings of your admin. Simply navigate to the Plan settings (‘Settings > Plan’) and click Pause or deactivate, then you can continue and confirm the cancellation from there.

That being said, if you feel that you’re running out of trial time, and you’d like to cancel for this reason, then please check your email for a one-time trial extension offer. If you don’t find an email for an extension offer, then simply get in touch with us and we’d be happy to assist you with this. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.

I’d love to hear more about why you’ve decided to cancel your store, or if you have any feedback that you’d like to share, don’t hesitate to let me know!