how can I cancel my Shopify subscription? I keep trying to navigate and find a way, but I can’t. Would really appreciate some help!
Hi, @radvinshb . Do you mind if I ask why you’d like to cancel your subscription and close your store? I’m happy to help if you have any questions about Shopify or problems using Shopify.
To cancel your Shopify subscription you’ll want to click the Deactivate store setting, found by going to Settings > Plan in your Shopify admin. You can also find the steps to cancel your subscription explained on this page. If you’re following these steps and still not seeing the setting, don’t hesitate to let me know! In that case you may also want to speak with our support team through this page. We can’t see your account information here over the Shopify Community, but if you contact us through the page I shared we would be able to review this with you in more detail.
Please let me know if you have any questions!