Hello there,
There’s a Contact Us hyperlink at the bottom of the Thank You page that shows up after order completion.
When the customer clicks on it, it triggers “mailto:” and allows the customer to email the shop.
Can I change the behavior of the link to redirect the customer to the Contact Us page instead?
This way, the customer will be presented with multiple means of communication (phone / email / form / etc.)
Theme: Sense
Website: shop.unitkw.com
Password: 404
Thanks,
Hanan.
Hi @HFR
Great question, and yes this can definitely be changed! You will need to sign into your store admin and head to Online Stores > Themes, click the 3 dots nexts to the published theme (or practice on an unpublished theme) and choose to edit “Default Theme Content”.
This space allows you to alter any precreated text on your store that is baked into the theme file itself. For this one, use the search bar to search for “Need Help”. You should see it appear like in my screenshot below, but with the default text showing in the field.
This field supports basic HTML and you can replace it with a link to your contact us page by using this code snippet:
[Need Help? Contact Us Here](https://YOUR STORE ADDRESS HERE/pages/contact-us)
The link to your contact us page goes between the quotation marks.
The text that the customer sees goes between the > at the end.
If successful, it should look like this:
Want to learn more about HTML? W3Schools HTML Tutorials are amazing and super easy to follow.
Thank you, Shay!
That’s what I was looking for.
