Hi Team,
Can someone please help to close the store. Our Business is affected by COVID-19 and we are not making any sales. Every month, we are getting notification that the store will get freeze. Instead of store getting freeze, monthly invoices are getting generated and we are NOT in position to pay the same. We are not using the store from last 6-8 months. Please help to close the store. www.those5days.com.
Hi, @Those5Days ,
We can definitely help you out.
We’ll need to access your account securely with our live authentication methods in order to close your account. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.
Please visit https://bit.ly/3BANQVf and log in to your account to create a support request.