hey i want my store closed but it fails i havent used shopify at all for a month and it still charges me. Can you please fix this?
Hey, @panoslol ! Welcome to Shopify Community!
Since your attempt to close your store is failing, we’ll need to access your account in order to investigate the issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!