Hi guys. Upon making my Shopify story I accidentally put in the wrong year of birth on my account. When it comes to receiving payments I am able to do so but I cannot lodge them into my bank account as I cannot confirm my identity as my date of birth on my account does not match my date of birth on my passport/id. Does anyone know how I can change my date of birth on my account or can a Shopify representative for so for me? Thanks.
Hi, @Liaqat-tarar .
Thank you for reaching out!
I recommend you reach out to our Support Team, as they will be able to escalate this change to the right team for you and get the right year of birth on your account.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,