Dear Shopify, me and my 19 year old sister have a small business and we accidentally put me as the owner name when I’m under 18 so ive transferred the owner ship to her to keep the store but it’s asking for my details when I’m no longer the owner and the name is now under my over 19 year old sister. please help me so I can tell her what she can do to sort this out? thank you for reading
Hi there, @imc .
Welcome to the Shopify community and thank you for sharing your question here.
If I understand correctly, you initially had store ownership and would like to transfer over the store and details to your sister.
In order to update this information to reflect the new store owner, you’ll need to create a support request via the Shopify Help Center. The reason is your account will need to be authenticated through the help center so our team can provide account-specific support. In the help center, you’ll need to login to your store, and follow the prompts where you can view our available support options.
Lastly, I’d like to share some getting-started resources as you explore the platform! The first resource is Getting Started - Shopify Learn, which is a free online course you can take to learn more about building, customizing and marketing your store. The second resource is our New to Shopify Checklist. The checklist ensures you’ve set up important parts of your store like policies, shipping settings, products, theme and much more.
Feel free to thread any additional questions you may have here.
1 Like