How can I disable the discount code pop up on my site?

Shopify Discussion

Topic summary

  • Store owner wants to fix/disable a discount code pop-up but can’t identify which app created it. They suspect Privy (a pop-up/discount capture app).

  • A community member offered help via off-platform contact and asked for the store URL by email. The store owner confirmed they emailed them.

  • No in-thread troubleshooting steps, app identification method, or settings guidance were provided. The helper also requested the post be marked as solved and promoted services.

  • Another participant briefly said they also need help, without details.

  • Status: Unresolved on the forum. Key questions—confirming the app causing the pop-up and how to disable it—remain unanswered publicly.

Summarized with AI on January 13. AI used: gpt-5.
1

hello, I need to fix my discount code pop up on my site, but i can not figure out which app I used to install it. I think it was Privy but cannot remember. Would you be able to help please? Thanks

2

yes sure, contact me on email/whatsapp/skype. i will fix this for you

1 Like
3

Thank you. Have just sent you an email.

4

You might have got one email from prasobh@theleadermedia.com . please send your shopify store’s URL to that email id

Thanks

1 Like
5

if it helped you please mark this as a solution and feel free to contact us for any shopify related services

6

need help