How can I fix a persistent Facebook ads error?

Technical Q&A
1

Hello

I’ve been through this error for a couple of days and can’t solve the problem.
I set up the facebook ads and it shows me fail with this message;

There is 1 error with this activity:

  • A problem with Facebook prevented your activity from being published. Try to republish in a few minutes.

Every time I tried to set different and check all the connected address and verified accounts etc… Can anyone solve this problem for me??

2

Hey @Tpk ,

Welcome to the Shopify Community!

The error you are experiencing is a current known issue for the Facebook channel. Thankfully, we have some steps below that you can follow to help you resolve the situation:

If you’re looking to become more confident with investing in Facebook Ads to grow your business, I recommend checking out this Shopify Learn course. You’ll learn the step-by-step process to use Facebook and Instagram advertising to re-engage visitors to your Shopify store. Shopify Learn provides you with webinars and courses on things like store design, marketing, and more. It’s 100% free for everyone and new content is being added all the time. This program will help you drive more traffic into your store and also convert that traffic into sales.

Let me know how you get on!