Hello! I was wondering if anyone can help me with this. My store does offer home pickup. Is there any way I can NOT display my address before the customer checks out and then just have them view
my address in the confirmation email?
I have tried removing my address but it won’t let me.
Thank you!
Hi @mcummings7498 !
When utilizing the Local pickup setting, it will always connect to a location address from your shipping settings and the address linked to that location will always appear at checkout.
I have also faced this roadblock when setting up my own store for local pickup. I can understand the need to keep your home address private unless a customer truly is in need of it for their completed purchase.
My workaround for this was to create a shipping rate that is a custom flat rate. If you head to Settings > Shipping > Manage rates > and click “Add rate” under the zone you wish to edit, you can set up your own rate. Mark the price as “Free” without conditions. Under the rate name, I entered “LOCAL PICKUP - xxxx” along with the area where I am located (city/province/state). That way, for all orders, your customers can either pick a shipping method or local pick up if they are comfortable with driving to the area indicated in the rate name.
Another option would be to explore a local pickup application that might allow you to hide the address but it will likely cost a monthly fee. The option I suggest is free, straight forward to set up and easy for customers to use. I personally have not encountered any issues with this set up and I almost exclusively sell with local pickup chosen at checkout.
With all that being said, I will submit a request to our developers to consider more flexibility with the built in local pickup setting in hopes that it is included in future updates.
If you have any questions, please let me know.
Cheers!
