Is there a way to have your logo in fulfilment SMS notification sent to the customer? I’ve edited the SMS notification for it but I am unsure how to insert a logo using the liquid coding. Can someone provide me with what coding I need to put in the SMS notification? a example if possible would be nice
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Welcome to the Shopify community!
Thanks for your good question.
In which type do you want to transfer, like on mail Targeting or What?
Hey @Lovelace
I understand you would like to be able to customise the SMS notification template in your Shopify Admin to include a logo. I can certainly see how that would be beneficial to you in terms of communicating with your customers and keeping your branding consistent.
Previously these SMS notification templates could be customised, however from Mar 25, 2022, these SMS notifications sent out to customers by your Shopify store will default to a non-customizable template. This means that any edits you have applied to transactional text messages (such as the order confirmation and shipping notification SMS) will revert back to their original, non-edited format. All merchants with customized SMS templates previous to this date should have received an email from us informing them of these changes. I tested this today on my own store and the SMS template editing has indeed been disabled.
I realise this isn’t the answer you were hoping for, however this is changing on our side due to several changes to how carriers manage and operate mobile numbers associated with business customers. If you would like to continue sending customised SMS notifications, then you could check out some third party SMS apps on the Shopify App Store.
Just the Shipping Confirmation SMS that’s sent to the customer when the order is Fulfilled. I want to add a Logo to the SMS Message
Any app are you using to send the Sms Notification?
No Apps. By reading the above comment we are being limited now to edit SMS message notifications. Are good Apps you know if that do the same Job ?
OK thanks for the reply