How can I permanently delete a paused online store?

Shopify Discussion
1

Hi,

My store is paused and I can’t access my dashboard, to remove the domain and delete the store permanently. How can I achieve that? When I tried to log in to my account I got the option to choose the price plan, which I don’t want to.

Thank you in advance for your help.

Best regards,

Milos

2

Consider sending a quick email to Shopify’s Merchant support.
Contact page link: https://help.shopify.com/en/questions#/contact/email

3

Hi @Miloss

There are something you should know when close your Shopify store, this guide will tell you everything about this issue as well as the way to close a Shopify store.

Hope it helps!