I think due to a billing mishap and staff transition, the billing was not able to process and our store is now inactive. How can I go about reactivating the store? As of now, I do not have access to the admin area of the store, it just shows as unavailable.
Hey @USG_Oxford ,
It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.
Please visit https://bit.ly/3v7bKqv and log in to your account to create a support request via Chat.
Since this is the next step, I’ve marked this reply as the solution for the benefit of others who may discover this topic. Let me know if you have any other questions or concerns.