I want to remove my card, but unfortunately I can’t find a way to remove it, there is only a button to replace it. This is not reasonable!
Hello, @trovoshop .
When you say you wish to remove your card, do you mean the card used to make payments to Shopify for your account? It is not possible to have an active Shopify account without a payment method connected.
Are you hoping to close your store? If so - In order for payments to stop completely, you must elect to close your store. You will receive no further bills from Shopify after closing your store provided there are no outstanding charges. The process for closing the store can only be done by the store owner, for a store with no outstanding invoices. The steps are as follows:
- From your Shopify admin, click Settings, and then click Plan and permissions or Account.
- In the Store status section, click Sell or close store.
- Click Close store.
- Enter your password to continue.
- Select a reason from the drop-down menu and then click Close store.
- To confirm that your store is closed, you can go to your store’s URL and see that your store no longer appears.
If you choose to re-open your store within 30 days of closing it, then Shopify guarantees that all of your store’s data and configuration information will be preserved. Shopify can’t guarantee that any data will be preserved more than 30 days after closing your store. If you have any third-party apps that have your payment information outside of Shopify, then cancel your service with those apps to avoid being billed externally after you close your store.
I hope this helps to clarify things!