Hi there, We ship to some countries that do not require postcodes etc.
Is there a way to remove this section when customers select the countries that do not require it as it is causing a lot of issues with our warehouse and DHL integration.
Hi @Culleyhayley ,
We’ve had this question so many times now and we wish we could say it was possible. However Postcodes are mandatory no matter what.
A way to make this easier for clients is to change the placeholder to 00000 to tell clients what to add.
I work on Global Commerce at Shopify. In which countries are you facing this issue where Shopify is asking for postcodes when it shouldn’t?
Hi,
In Shopify, any carrier typically requires a zip code to validate any address but recognizes there are a few countries that do not use these codes. If your international addresses do not validate.
If you run into a validation error for a country that does not use zip codes, you can try to force the address through by entering “00000” as a replacement postal code. Using this false postal code should not cause issues, as it does not exist.