hi, I am getting trouble with Shopify domain verification It gives an error that my domain verification failed because it is claimed by another business manager account. How to fix this issue. Thank you
Hey, @MuhammadSherry Do you have a fullscreenshot that you can take of the error?
Just to clarify, do you own a domain on a third-party host that you are attempting to connect to a Shopify store or a Google/Facebook ads account.
Gotcha, so based on this screenshot it appears you are attempting to verify your domain within the Facebook channel?
If you want to use a different Facebook Business Manager than one that already uses your domain, then you need to first delete the domain from that Facebook Business Manager before you claim it with the Business Manager you want to use. If you don’t control the other Facebook Business Manager that has claimed your domain, then you have to contact Facebook support to resolve the issue. You can get in touch with them here.
If there is anything else I can help you with, please let me know.
We have the same problem. I just bought the domain thru shopify and when I tried to verify it it says the same thing that my domain is already verify to other facebook business manager. You got any solutions about this?