Hello community..
I am new to shopify..i love using shopify..
I had a store which was running but i my self deactivated it. And then i build a 2nd store,the issue in the 2nd store is,it is not accepting my billing debit card, and now i cannot bill to shopify ..i want a solution for that…plz help me out
Your credit card has issues. Please use a different card.
What kind of issue it could had brother.can u please tell me in a little brief..i have a visa debit card.
Sometimes cards just get rejected based on country, banking policies, etc. You will have to check with bank what is the issue.
Hi, @Syed_Moeen .
Greetings and thanks for posting!
I’m sorry to hear you’re having trouble paying for your Shopify account. Unfortunately, if there is an error with payment it generally comes down to the card, and/or your bank as @Lucid_Polygon mentioned.
That being said, our advisors might be able to investigate this further. Please visit our Help Center and log in to your account to create a support request through live chat, email, or callback. Once you have logged in to your account, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’, and then click ‘Continue.’
In the meantime, once you have your account up and running again, make sure to utilize our Launch Checklist to ensure you have completed each necessary step before launching. This will make sure you are heading in the right direction.