How can I resolve the SSL pending issue on my new online store?

Shopify Discussion
,
1

Hello,

Hope everyone doing well.

I started my new store 1stopshopmarket.com but it is showing SSL pending. how can I remove it?

Thanks,

Twinkle

2

Hey, @Twinkle_Patel .

Thanks for bringing your question to us here in the Community forum. Congratulations on starting your new Shopify store! I’m happy to provide you with some information regarding the status of your new domain.

May I ask where you purchased your domain? For example, did you connect a third-party domain to your store? When you add your custom domain, a new SSL certificate is automatically created. This process can take up to 48 hours. During that time, you might see an error that reads SSL Unavailable in your Shopify admin and you might see a security error in your browser when you visit your online store. You can learn more about this here: Enabling secure connections to your Shopify store.

If it has been over 48 hours, please let me know. I’m happy to continue working on this together. In the meantime, I’d love to hear more about your new business! What type of products will you be selling?

Warmly,

3

Normally, the issue is resolved within a day. If not, contact Shopify support and they will resolve it on urgent basis

4

Hey, @Twinkle_Patel .

Just checking in with you! Are you still seeing the same message regarding your SSL certificate?

Warmly,