Hello, I opened a new Shopify Store with a new domain, but realized that I could’ve just transferred my new domain to my current Shopify Store. I’m trying to transfer my new domain/store to my current one, but it’s saying the domain is with another store. How can I transfer my new domain to my current store?
Hi, @Trese_1 .
That is a great question, thanks for posting! Do you still have access to your previous Shopify store? If so, simply login to the previous account and select Settings > Domains and delete the domain. This will free the domain up to connect to your new account.
Once it is deleted, simply head to Settings > Domains and select Connect Domain.
If you do not have access, one of our live advisors can assist with removing that domain from your original store, and connecting it to your new store.
To access our live advisors, visit our Help Center and log in to your account to create a support request through live chat, email, or callback. Once you have logged in to your account, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’, and then click ‘Continue.’