please help me if anyone have any idea about this been exploring this for few days quite now but i cannot find any option to contact the supprt i have tried every other option out there.. would be much appricated if any of you guys could help me with it. thanks!
Hi, @qaiser2 !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.
I understand that you are looking to get in touch with live support. Once you visit our Help Center, I suggest typing your query in the chat box to see if our virtual assistant can provide the necessary resources. If you still require live support, head over to the chat assistant and type in “Contact Support”. From there, you will be able to follow the steps to login to your account and get in touch with our team via one of the available contact methods.
Let me know how that goes! If you are still having issues, feel free to send over a screenshot of the page you are seeing and I can assist further.
Live support is available for users with a store. If you don’t have a store, you can sign up for trial.
it keeps poping me up with this message even though i have the store and i am logged into it. this is just furstrating i dont see a option to live chat with an human rather than this stupid A.I which doenst even know what my issue is.. though i have explained quidarillion times it still doenst get it. what a joke has become shopify nowadays!
Hi again, @qaiser2 !
Thank you for following up with more information.
I completely understand your frustration. It is possible that there might be a local issue, such as a cache problem, causing this. I kindly request you to try accessing support via the Help Center using a different device or browser. Once you access the virtual assistant, make sure to clear the chat and type in “Contact Support.” You will then be prompted to log in to your account and can get in touch with our team for further assistance.
Please let me know if this solution helps.
i cleared the chat and type in “Contact Support.” and changed the browser this time.. still same issue. :
Live support is available for users with a store. If you don’t have a store, you can sign up for a trial.
i dont think you guys have any idea about this stupid A.I.. shopify has became pile of ■■■■ nowadyas time to switch to another platform. thanks enojy with your Stupid A.I.
Cheers!