Can anyone help me with this?
Instagram asked me to reconnect my account with the Shopify catalog, I tried to do it but now, this is happening. I’ve already tried to put the Instagram account as personal and put it again as comercial, I used the Facebook business manager to connect the Instagram with the Facebook fan page but this is still happening.
Hey, @Luis41 .
Welcome to Shopify Community. Thanks for reaching out to our network.
I was happy to look into this for you, and it turns out there are many similar threads with the same issue you are experiencing. In fact, check out this related post for recommended troubleshooting and feedback from other users with this situation.
Furthermore, while there are many articles and recommendations available on the web, I do want to ask if you have connected with Facebook Support as of yet?
This can be done right from within the Instagram app by:
I trust that will provide further guidance and next steps, but please let me know if I missed or misunderstood anything.
Warm regards,
