First, I went to our Shopify Refund and return Policy (Shopify admin, selected Settings, Polices, Return and refund policy) and copied the URL (https://admin.shopify.com/store/YOURSTORENAME/settings/legal/refund ).
I opened a different browser and pasted the above URL into it, hit enter and the policy was displayed.
I went back to admin menu, selected POS, Settings, Smart Grid and selected my grid and then clicked Customize.
I clicked on:
- Add tile
- Link
- I pasted the above link into the URL field
- I entered Return and refund Policy in the Title field
- I clicked Add
- I clicked Apply
- I clicked Edit Locations
- i checked All locations
- I clicked Done
- I clicked Save
- I clicked Confirm to replace Smart Grid at all locations
I open my POS Pro app on my iPad, enter my Pin and click on Return and refund Policy.
Shopify Return and refund Policy opens and for a split second the policy displays and then its empty.
Is this a permissions problem? How can this be fixed?