I am trying to run an advert on facebook to promote my Shopify store. I am directing traffic to my store and have set up a Meta Pixel to track customer actions. I have connected the pixel through Meta manager and the facebook app on my Shopify store and, in the facebook test, they are connected.
When I put in my website (www.relovedpedals.com) in the URL section of my Facebook advert I get this message:
"Pixel isn’t tracking landing page views
Your Page’s pixel is active but isn’t associated with this account and will not track landing page views. You can install a new pixel or switch back to optimising for link clicks."
I have looked into everything and spent half a day researching what the issue could be, but can’t come up with anything.
Can anyone please help? Thank you!